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Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using the Collective Syn website, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or make purchases.

Products and Pricing

All products are subject to availability. We reserve the right to limit quantities and refuse orders. Prices are displayed in US dollars and are subject to change without notice. All orders are tax-free — the price shown at checkout is the final price. We make every effort to display accurate product images, descriptions, and specifications, but we do not warrant that product information is error-free.

Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline your order at our discretion. If we decline your order, we will notify you and refund any charges. Order confirmation emails do not constitute order acceptance — acceptance occurs when the order ships.

Shipping and Delivery

We offer free shipping to all 50 United States. Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, weather, or other circumstances beyond our control. Risk of loss passes to you upon delivery.

Returns and Refunds

Returns are subject to our Return & Refund Policy, which is available on our website. We reserve the right to refuse returns that do not meet our policy requirements.

Product Safety

Trampolines and fitness equipment carry inherent risks. Users must follow all safety instructions, weight limits, and assembly guidelines provided with each product. Collective Syn is not liable for injuries or damages resulting from improper use, assembly, or maintenance of our products. Adult supervision is required for all trampoline use by children.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Collective Syn and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

Collective Syn's liability is limited to the purchase price of products ordered. We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Indemnification

You agree to indemnify and hold Collective Syn harmless from claims, damages, and expenses arising from your use of our products or website, or your violation of these terms.

Changes to Terms

We may update these Terms of Service at any time. Changes are effective immediately upon posting. Continued use of the website after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Contact us at support@collectivesyn.com or +1 (803) 731-2392.